Effective Date: 30 July 2026

Website: https://herbalproduct.in

Email: support@herbalproduct.in

At Herbal Product, we are committed to delivering your orders safely, securely, and as quickly as possible. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.

By placing an order, you agree to the terms of this Shipping Policy.

1. Delivery Coverage

We currently deliver to most serviceable locations across India.

If you wish to place an international order, please contact us at support@herbalproduct.in before placing your order to confirm availability and shipping charges.

2. Order Processing

• Orders are generally processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working business day.
• During festivals, promotional events, or high-demand periods, processing may take slightly longer.

3. Shipping Time

Estimated delivery time after dispatch:

• Metro Cities: 2–5 business days
• Other Locations: 3–7 business days
• Remote or Rural Areas: Delivery may take additional time depending on courier service availability.

Delivery timelines are estimates and may vary due to circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Any promotional free shipping offers will be subject to the terms displayed on the website at the time of purchase.

5. Order Tracking

Once your order has been dispatched, you will receive tracking details via email, SMS, or WhatsApp (where available).

You can use the provided tracking number to monitor the shipment through the courier partner’s tracking system.

6. Delivery Delays

While we strive to deliver every order on time, delays may occur due to reasons such as:

• Weather conditions
• Natural disasters
• Public holidays
• Transportation disruptions
• Courier partner operational issues
• Incorrect or incomplete delivery address provided by the customer

We appreciate your patience in such situations.

7. Failed Delivery

Delivery may fail if:

• The shipping address is incorrect or incomplete.
• The recipient is unavailable after reasonable delivery attempts.
• The courier partner cannot access the delivery location.

If an order is returned to us due to an incorrect address or failed delivery attempts, additional shipping charges may apply for re-dispatch.

8. Order Confirmation

After placing your order successfully, you will receive an order confirmation by email, SMS, or WhatsApp (where available).

Please ensure your contact details and delivery address are accurate to avoid delays.

9. Damaged Package

If you receive a package that appears damaged during delivery:

• Inspect the package before opening it, if possible.
• Take clear photographs of the package and product.
• Contact us within 3 days of delivery at support@herbalproduct.in.

Our team will review your request in accordance with our Refund & Return Policy.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Website: https://herbalproduct.in

Email: support@herbalproduct.in

We will make reasonable efforts to respond to your queries as promptly as possible.